Privacy Policy

This Privacy Policy governs the manner in which SkilledNerd collects, uses, maintains and discloses information collected from users (each, a "User") of the http://skillednerd.com website ("Site").


Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site.Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.


Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.


Abuse Policy:

Should we receive a notice of abuse (Copyright Infringement, Spam, Child Pornography, Hacking/Botnet/dDoS related events) or find violations of our terms of service relating to your server, we reserve the right to disable the server immediately. In most cases (depending on the severity) we will contact you first and give you a chance to respond within 24 hours.


We have a zero tolerance policy on Child Pornography, Hacking/Botnet/dDoS related events. We realize some of our customers may be resellers and unaware of what some of their customers are hosting however we must protect the integrity of our network, and our upstream providers' networks. In these cases, we will notify you that we have either null-routed the offending IP or temporarily disabled the uplink port on the server.


If we receive excessive abuse complaints (3 or more in a month) against your server that are proven to be a violation of our terms of service/abuse policy, we reserve the right to end our business relationship with you. In this case, we will provide access to the contents of your server for a period of 5 days. This time period is so that you can still access your data and transfer it to another location or server (We do not allow this access for violations of Child Pornography).


SkilledNerd also reserves the right to cancel your services immediately should any staff be abused in any manner.

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Security

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. We use strong SSL encryption to ensure your privacy.


How we use collected information

SkilledNerd may collect and use Users personal information for the following purposes:

  • To run and operate our Site
    We may need your information display content on the Site correctly.
  • To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We may use feedback you provide to improve our products and services.
  • To send periodic emails
    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

  • How we protect your information

    We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.


    Sharing your personal information

    We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.


    Electronic newsletters

    If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.


    Third party websites

    Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licencors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.


    Compliance with children's online privacy protection act

    Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.


    Changes to this privacy policy

    SkilledNerd has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


    Your acceptance of these terms

    By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.


    Contacting us

    If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.